At https://santai-kratom.kratom-planet.com (referred to as ‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This Privacy Policy provides a detailed account of how we handle personal data, in compliance with various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy applies to all interactions with our website, applications, services, and products. Please be aware that this privacy policy does not cover personal data shared with third-party platforms, applications, products, or services that may be accessed through our platform, each of which has its own privacy policies.
Our processing activities include but are not limited to: interacting with our applications and services as a registered user, visiting our websites linked to this Privacy Statement, engaging with communications from us such as newsletters, emails, calls, or text/SMS messages.
We collect various types of personal data to provide and improve our services. This includes:
- Account Information for managing your account with us.
- Payment Information to process transactions securely.
- Financial Information to manage payments and detect fraudulent activities.
- Purchase Information to fulfill orders and improve customer experience.
- Mobile Device Identifiers for personalizing experiences on our applications.
- Location Data, when necessary, to enhance location-based services.
- Feedback to assess customer satisfaction and make improvements.
- Social Media Information if you choose to connect your social media accounts with our services.
- Product Information to tailor product offerings and support.
This personal data is collected through various means: user input, interactions with our services, and automated technologies like cookies. We also receive information from third parties, which is subject to their privacy policies.
Our website uses cookies to enhance user experience and gather analytics. These cookies are categorized as Strictly Necessary for core functionalities, Preference for personalizing your experience, and Analytics for understanding how our site is used. Users can manage their cookie preferences using our dedicated Cookie Manager.
We retain your personal data for no longer than necessary or as required by applicable laws. Once we no longer need the data for the purposes it was collected, we take steps to delete or anonymize it.
To protect your personal data, we have implemented organizational safeguards and security measures, including encryption for sensitive communications and partnerships with secure third-party processing services.
We are committed to protecting the privacy of children under 18 years of age. We do not knowingly collect personal data from children in this age group.
As a data subject, you have rights under various privacy laws, which may include accessing your personal data, rectifying any inaccuracies, requesting erasure or restriction of processing, obtaining a copy of your data, and the right to object to certain types of processing. You also have the right to non-discrimination for exercising your privacy rights and the ability to file appeals/complaints with the relevant authorities. If you wish to exercise these rights or have any concerns regarding your personal data, please reach out to our privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through an announcement on our website.
For any inquiries, unsubscribe requests, or if you wish to contact our privacy team for data-related questions, please send an email to [email protected] or reach out via written correspondence to the address provided on our website.